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I'm getting a WebGL error message in the Anatomy Concept Card. What should I do?
I'm getting a WebGL error message in the Anatomy Concept Card. What should I do?

troubleshoot issues with WebGL

Caleb Furnas avatar
Written by Caleb Furnas
Updated over a week ago

Our 3D anatomy viewer requires WebGL. If you browser or computer doesn't support this, you might see an error like this:

If you see this error, your browser and/or computer doesn't have this enabled.

You can go here to see your WebGL status:

chrome://flags/

You might try overriding:

Unfortunately, we can't troubleshoot this issue on your machine. If the above doesn't work, our general suggestion is to google why webgl isn’t working on your computer because it could be any number of things from the browser configuration to the installation of various drivers or plugins.


Another interim solution would be to load Osmosis on your mobile device (as the web app or mobile app) and/or to load Osmosis from another computer that doesn't have this WebGL issue.

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