Osmosis is committed to living our company values. One of our values is to have each other’s backs and we do this, in part, by delivering the most accurate content, which includes notes, videos, and questions, to our learners. Our videos start as scripts which are written and edited by medical experts, and undergo at least two additional review steps before they are published. In addition to these quality control measures, we regularly update our videos based on any errors missed in the original content creation or when new guidelines are implemented or new treatment options become available. Our continued efforts to provide the best learning experience and, by extension, the best learning material possible sets us apart from our competitors and helps us live our company value to reach further. Our video update strategy occurs on three fronts.
Updates based on new guidelines
Our goal is to ensure that we provide our learners with the most accurate and up-to-date information available. To that end, whenever new guidelines and treatment options are published, we make every attempt to update our videos as quickly as possible. In our commitment to best serve our learners, we also send out a monthly email highlighting the videos that have been updated along with the materials we referenced for those updates. Our Hypertension clinical reasoning video is one example of such a video update.
Updates based on content improvement
We take an active approach to content improvement by constantly iterating our processes. Currently, we are auditing our videos to ensure that our videos cover learning objectives (LOs) that aid learners in studying for board exams. We have also brought on external content experts or Osmosis Faculty Reviewers (OFRs) to scrutinize these LOs and updated scripts. These content enhancements are being incorporated into our updated content including our videos, which is improving our content alignment.
Updates based on B2B and B2C feedback
We care deeply about our relationship with our institutional partners and individual learners and how we can best support them. With that in mind, we open our arms to feedback from faculty members and learners that can improve the accuracy of our videos. Faculty members actively engaged in research and teaching, and the students they help to educate, may be able to provide us with ways to increase the scientific accuracy of our content.