1. We send activation emails to your school email address (eg: [email protected]). Please search your school emails for your account activation email from [email protected].
  2. If you find it, follow that link to join your School's workspace. (If you accidentally created an account with a personal email address, send that to us via Intercom so we can merge your accounts.) 
  3. If you can't find it, provide your full name, school email, your school, and program name via the Intercom. 
  4. Once we have that information, we'll update your account within 5 business days. 
  5. You can see the status of your Prime Membership via www.osmosis.org/account
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