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Frequently Asked Questions

Find answers to some of our most frequently asked questions

Caleb Furnas avatar
Written by Caleb Furnas
Updated over a month ago

With my paid Osmosis membership, will I get access to additional content and features that Osmosis releases?

  • Definitely. We’re continually improving Osmosis, adding powerful new features and high-yield material all the time. Your paid Osmosis membership gets you access to all of these benefits, including exclusive access to seven new Osmosis videos released each week.

Osmosis references many other resources, such as Sketchy, Picmonic, and Pathoma. Are these included in my paid Osmosis subscription?

  • While we link to many free and paid resources, a paid Osmosis membership does not include any other paid subscriptions (yet).

What happens if my paid Osmosis membership expires? Will I continue to have access to my materials?

  • Yes! Any documents, notes, flashcards, questions, or other resources that you upload or create yourself will always be accessible to you.

What happens if I purchase a paid Osmosis membership before my free trial is over?

  • Your paid membership will automatically start after your free trial membership ends, so no need to wait until the last day of your free trial to sign up for the paid Osmosis subscription!

How do I extend my paid Osmosis membership?

  • If you have an active subscription and want to change to a different subscription, please get in touch with the support team at [email protected], or via the blue chat icon on the bottom right-hand corner of the screen

How can I cancel my subscription?

  • You can cancel your subscription at any time by going to the billing page. Please note that this only cancels your subscription's auto-renewal. Canceling subscriptions does not automatically process a refund, we can only refund subscriptions within the first week of purchase. Please check our refund policy here.

Do I need to be part of a study group or class to use Osmosis?

  • No, Osmosis can be used independently and in group settings. On your own, you can access our comprehensive library of videos, questions, flashcards, memory anchors, and reference articles, in addition to your own personal Workspace and customized Study Schedule (only available on certain profiles, please refer to this page for the specific content available to your profile)

What topics do you cover?

  • We have comprehensive coverage of pathology, physiology, clinical reasoning, and pharmacology topics.

What do I get with my membership?

  1. Access to our comprehensive video library that includes over 1600 pathology, physiology, pharmacology, and clinical videos.

  2. Over 16,500 Osmosis flashcards, with the power of spaced repetition

  3. Over 9,000 Osmosis case questions

  4. A customized exam Study Schedules linked to all of your study resources

  5. Personalized daily reminder emails

  6. Integrations with SketchyMedical and Picmonic

  7. Links to Medscape, First Aid, Wikipedia, YouTube, and others

  8. Study analytics with recommendations based on your performance

  9. Access to downloaded flashcards and case questions in offline mode

  10. Prioritized customer support

  11. Discounts on Osmosis swag and partner products

How will I be billed for my paid Osmosis membership? 

  • Paid Osmosis memberships must be paid in full upon purchase. We don’t offer payment plans at this time. 

If you encounter any problems or need further assistance, please use the blue chat bubble located on the lower right of the Osmosis website, or contact us at [email protected]. Happy learning!

*Please note that the available study features vary with each subscription profile.

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