Overview of Our Web Subscription Refund/Cancellation Policy
If you purchased a paid Osmosis subscription for one year or longer and request a refund within seven (7) days of the purchase or charge, you will be eligible for a full refund. Please note that all sales of paid Osmosis subscriptions shorter than one year are final.
How to Request a Refund
To initiate a refund request, please email us at [email protected] from the email address associated with your osmosis.org account. When emailing, kindly share the reason for your cancellation, as we are always looking for feedback to improve our services.
Important Note
This policy applies specifically to paid Osmosis subscriptions. For information regarding the management of your Osmosis mobile app subscription, please refer to the relevant article.
If you have any questions or encounter any issues, please feel free to contact us at [email protected]. We're here to assist you!