If you would like your Osmosis account to be removed from our database, please know that Osmosis complies with all legal requirements regarding the collection, storage, retrieval, and destruction of membership records. Account deletions can only be processed by the Osmosis team. To read our complete privacy policy, click here.
How to Request Account Deletion
To initiate the removal of your account, simply send a message by clicking on the blue chat bubble on your Osmosis page or email us at [email protected] with your request and the reason for the request.
Important Considerations
Multiple Accounts: If you have multiple accounts, you may choose to merge them instead of deleting. For more information on merging accounts, please visit this link.
Processing Time: Once your request is submitted, it can take up to one month for your account to be permanently removed from our system. You will receive an email confirmation regarding your deletion request.
Change of Mind: If you change your mind and wish to keep your account, please contact us at [email protected] to have your account removed from the deletion list.
Notifications
Please note that once your account is deleted, you will not receive further notifications or emails regarding this process. Additionally, any emails associated with your deleted account cannot be used to sign up for an Osmosis account in the future.
If you have any questions or encounter any issues, please feel free to contact us at [email protected]. We're here to assist you!